Policies

Hotel Policies

Check-in Policy (Times):

Check-in time is 2 pm; however if the room is available prior to 2 pm, guest may do an early check-in. If arriving late, 11 pm (23:00) or later, guest must contact the hotel to avoid cancellation and no-show charge.

Check-Out Policy (Times):

Check-out time is 11 am; however if the guests require extra time they must inform the front desk in advance to ensure room availability, where extra fees may apply.

Room Deposit:

A $100 credit card deposit per stay is required at check-in.

Payment options:

We accept VISA, American Express, MasterCard, JCB International and Discover.

Cancellation Policy:

Cancellation policy depends on the reservation.  If non-refundable, no refunds for cancellations or modifications.  If the guest booked a regular reservation with cancellation available, guest must cancel by 7 pm (19:00) day before arrival to avoid a cancellation and no-show charge; 1st night per room reserved. For groups of 6 or more rooms, please contact the hotel directly regarding the specific group cancellation policy.

Parking and Wi-Fi:

Free Parking and free Wi-Fi for all guests.

Are pets allowed?

Pets are not allowed except for service dogs.

Early departure fee?

N/A

Late checkout fee?

A minimum $75.00 fee will be charged if checkout is past 11 am and no notice was given at the front desk.

Group booking policy? Group reservations?

If guests are booking 6 rooms or more, this is considered a group.  It is best to call the hotel and e-mail any questions for the best possible rate.

Any requirements needed for check-in and/or check-out?

Valid ID and credit card required upon check-in even if the reservation has been prepaid.